Terms and Conditions

This website is operated by “Premier Custom Packaging.” Your use of this website, including all information, tools, and services available from this site, is conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. Premier Custom Packaging reserves the right to make changes to these Terms and Conditions without prior notice. It is your responsibility to review these Terms and Conditions periodically.

Copyrights and Trademarks

By placing an order on this Site, you affirm that you have all necessary permissions, rights, and authority to place the order, and you authorize premiercustompackaging.com to produce the Products on your behalf.

Privacy Statement

The Premier Packaging is the sole owner of the information collected from https://premiercustompackaging.com. We collect information from our users at several different points on our website. For more details, please refer to our Privacy Policy.

Refund Policy

Refunds are processed based on defective products or if the product does not meet your specifications. Claims must be registered within 3 days of delivery.

Design Files

Premier Custom Packaging.com provides design files at 72 DPI (low resolution). Higher resolution design files are available for purchase.

Customer Submitted Artwork

All artwork or designs and images must be provided in CMYK format with a minimum resolution of 300 DPI. premiercustompackaging.co.uk is not responsible for any color changes that occur in conversions from RGB to CMYK color modes.

Order Cancellation

Orders can be canceled prior to printing/shipping. However, if your ordered item has been shipped, it cannot be canceled. Orders may be cancelable during various production stages, but cancellation charges will apply. Our Customer Service Team will inform you of any cancellation charges.

Production and Shipping Timelines

Customers must inspect 99% of the received product within 10 days of the order delivery date. No returns will be accepted without prior written return authorization from premiercustompackaging.com